HOW TO SET UP SIMPLEPAY

If your store has set up SimplePay a new option will be added to your sidebar titled "SimplePay" by clicking here you will be prompted to enter some information. The first set of questions will be used to set up your account, SimplePay uses a third party payment processor, so neither your consignment store, nor their software is ever storing any of your bank account information. 

After entering your email, first name and last name, click continue and you will be prompted to enter your bank account information. This will include your routing number and account number. This is needed so that the payment can be sent directly to your bank account 

Once you have double checked that all of your bank account information, go ahead and click "add bank" this will add your bank account to your SimplePay account. Your SimplePay account will now feature the bank account you connected. This will automatically unlock the SimplePay feature for your consignment store the next time they begin the payout process. 

Once a payment is processed via ach payout it cannot be retracted unless the payment fails, in which case the most common case is that the bank account information entered into SimplePay is incorrect. SimplePay can also take anywhere from 2-5 business days to appear in your bank account depending on the bank.