Next steps…

Within the first or second day of the new mall billing period, which is the 1st or 2nd of every month, we will charge the credit or debit card on file for the amount owed. 

Depending on your credit card provider, this card will customarily show up within a day as a pending charge.

Once the charge clears within a few days, we will then manually record the transaction into your consignor account. 

Before we manually do this, there will be a delay on your account STILL SHOWING a balance. This is normal. Within a couple of days (on your activity tab) you will see an adjustment crediting the account for the difference between your account sales and your rent and fees for last month.

If no fees or payments are collected during this period (usually due to the card on file being declined), the negative balance will roll over to the next month in addition to the next month’s rent.  We will call if this happens.

Please do not be negative for more than 5 days on your account.  In the event the credit or debit card is declined, the balance should be paid promptly though a five-day grace period is provided. Once defaulted, your account may be turned over to a collection agency for them to handle from that point on. This may impact your credit score. 

Depending on your vendor business plan, a pre-agreed on commission on total sales will be deducted from each payout which is primarily used to cover the costs of the sale like credit card fees, bags, wrapping paper, and staffing. Payout will be issued on the 1st of the month. The amount will be your total sales, minus the agreed upon commission, and the next month’s rent.